Privacy Policy

www.pizzagrillpm.com Privacy Policy

 

 Last Modified: 05/29/2025


Introduction


This Privacy Policy outlines the practices of Pizza & Grill at the Pantry Market ("we," "our," or "the Company") regarding the collection, use, and protection of personal information from users who access our website at www.pizzagrillpm.com ("Site") or otherwise share personal information with us, including via SMS and online ordering services (collectively: "Users").


We take your privacy seriously and are committed to handling your personal data with transparency, integrity, and care. Please read this Privacy Policy carefully to understand how we collect, use, and protect your information.


1. Information We Collect


We may collect the following types of personal information from Users:

  • Name, email address, phone number, and mobile phone number
  • Delivery and billing address
  • Food order and payment information
  • Device and browser information (via cookies and analytics tools)
  • SMS opt-in data and preferences
  • Any other personal information voluntarily submitted through the Site


2. How We Use Your Information


We use your personal information to:

  • Process and fulfill orders placed through our website
  • Communicate with you about your orders or inquiries
  • Provide you with customer service
  • Send promotional emails or text messages if you have opted in
  • Improve our website functionality and customer experience
  • Comply with legal requirements and prevent fraud


3. SMS Messaging and Marketing


By opting into our SMS messaging program, you agree to receive text messages regarding promotions, order updates, and customer support. We may use your mobile number to:

  • Send transactional messages about your orders
  • Send promotional messages if you have given explicit consent


SMS Data Use & Protection


 We will not share, rent, or sell your opt-in SMS data or consent information to any third party for marketing purposes.


Disclosure Regarding SMS Opt-in Data:


 All third-party data sharing listed elsewhere in this policy excludes text messaging originator opt-in data and consent. This information will not be shared with any third parties, except for those that directly assist us in the operation and delivery of our SMS communications (e.g., phone carriers or messaging platforms).


4. Sharing Information


We only share your personal information with:

  • Our kitchen and delivery staff to fulfill your food order
  • Trusted service providers who help us operate our website, SMS platform, and marketing campaigns
  • Payment processors solely for the purpose of completing your transactions


These parties are contractually obligated to maintain the confidentiality and security of your information and may only use it to provide services to us.


We do not sell or rent your personal information, including SMS data, to any third party.


5. Payment Information Security


We use secure encryption technologies (such as 128-256 bit SSL encryption) during payment processing to protect your credit card information. Your payment details are transmitted securely and are not stored on our servers after the transaction is completed.


6. Cookies and Tracking Technologies


Our Site uses cookies to enhance your browsing and ordering experience. Cookies may store your preferences and log session data to help us optimize our services. We do not use cookies to track your activity outside of our website.


7. Communications with Customers


We may contact you via email, phone, or text message for customer service or transactional updates. Access to this information is limited to staff who need it to perform their roles.


8. Minors


Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data without proper parental consent, we will delete it. If you believe your child has provided us with personal information, please contact us at pizzagrillpm@sendthememails.com.


9. Legal Disclosures


We reserve the right to disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, respond to claims, or protect the rights, safety, or property of our business, customers, or others.


10. Changes to This Policy


We may update this Privacy Policy from time to time to reflect changes in our practices. We will post the updated policy on this page and indicate the date of the most recent update at the top. Material changes will be effective immediately upon posting.


11. Third-Party Tools


We use Google reCAPTCHA Enterprise to help prevent spam and abuse. This service collects hardware and software information, which is shared with Google for security purposes. This data is not used for advertising and is subject to Google’s Privacy Policy and Terms of Use.


12. Your Rights and Choices


You have the right to:

  • Opt out of SMS marketing at any time by replying STOP
  • Opt out of email marketing by clicking the unsubscribe link in our emails
  • Access, update, or delete your personal information by contacting us directly
  • Disable cookies in your browser settings


13. Contact Us


If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Pizza & Grill at the Pantry Market
7000 JFK Blvd E # M-22,
Guttenberg, NJ 07093
Phone: (201) 854-3640
 Privacy Contact: pizzagrillpm@sendthememails.com